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<p>Once the order has been shipped, the amount will be charged to your selected payment method.&#xA0;</p>

Once the order has been shipped, the amount will be charged to your selected payment method.

When will I be charged for my order?

Ordering

When can I expect my order to arrive?

Will I be charged Customs Duty and VAT on my order?

Where is the order shipped from?

What type of payments do you accept?

What currency is the pricing on your website?

How can I get a discount code?

Is my personal information kept private?

What are the benefits of signing up to your newsletter?

How can I unsubscribe from your newsletter?

Can I pay with Klarna?

An item I bought is now on sale, can you refund the price difference?

Do you price match?

How do I place an order?

I forgot to add my discount code

What do I do if I received a wrong item/size in my order?

Where is my order shipped from?

I cannot pay for my order, what should I do?

I have not received my order confirmation

How can I find my order number?

How can I cancel my order?

What is your shipping policy?

When will I receive my order

How is my order shipped?

How do I track my order?

Where are you based?

Will I be charged duty/custom fees on my order?

My package is missing, what now?

Do you ship to China?

Shipping to USA

I entered the wrong address

Shipping and Delivery

Christmas Holiday Returns and Updated Returns Policy.

Do I pay for a return?

How do I make a return?

I did not receive my return label

When can I expect my refund?

Klarna is invoicing me for returned items

Can I return my order?

Can I exchange my order?

I can't log in and register my return

Did you receive my return?

Returns

How do I pick the right size?

International sizing chart

When will an item be back in stock?

How to care for your silk clothing

Our silk

How do I remove static cling from my silks?

Caring for Our Knits

HelgaDEA vs. KamillesDEA

My silk garment shows creases or ripples after unpacking

Products

The brand

Our story

Do you have U.S stockists ?

Company

When will I be charged for my order?Updated 3 months ago