If you have not found what you are looking for, pls. contact us via chat. 

We will get back to you shortly.

You are more than welcome to send us an email, if you have not found what you are looking for.

We will get back to you within 48 hours.

Call us
Monday - Friday 10:00 - 3:00 PM CET

dea-kudibal-int

<p>Our pricing on our website is in EUR.</p>

What currency is the pricing on your website?

When can I expect my order to arrive?

Will I be charged Customs Duty and VAT on my order?

Where is the order shipped from?

What type of payments can you accept?

How can I get a discount code?

Is my personal information kept private?

What are the benefits of signing up to your newsletter?

How can I unsubscribe from emails?

Can I pay with Klarna?

An item I bought is now on sale, can you refund the price difference?

Do you price match?

How do I place an order?

I forgot to add my discount code

What do I do if I received a wrong item/size in my order?

Where is my order shipped from?

When will I be charged for my order?

I cannot pay for my order, what should I do?

I have not received my order confirmation, what should I do?

How can I find my order number?

How can I cancel my order?

Ordering

What is your shipping policy?

When will I receive my order

How is my order shipped?

How do I track my order?

Where are you based?

Will I be charged duty/custom fees on my order?

My package is missing, what now?

Do you ship to China?

Shipping to USA

I entered the wrong address

Shipping and Delivery

Christmas Holiday Returns and Updated Returns Policy.

Do I pay for a return?

How do I make a return?

I did not receive my return label

When can I expect my refund?

Klarna is invoicing me for returned items

Can I return my order?

Can I exchange my order?

I can't log in and register my return

Did you receive my return?

Returns

How do I pick the right size?

International sizing chart

When will an item be back in stock?

How to care for your silk clothing

Our silk

How do I remove static cling from my silks?

Caring for Our Knits

Products

The brand

Our story

Do you have U.S stockists?

Company

What currency is the pricing on your website?Updated 3 years ago