FAQ

We have gathered Dea Kudibals most frequently asked questions here.

When can I expect my order to arrive?

Fast delivery is important for us, which is why we try to ship all parcels within 2-5 working days. You are always welcome to contact us for accurate information about your order. If a problem should occur with your order, we will contact you directl

Where is the order shipped from?

All orders are shipped from our warehouse in Denmark. If you order from a country outside the EU please note that local import charges (customs duty, sales tax) may occur. Dea Kudibal is not responsible for the payment of import duty, taxes or other

What type of payments can you accept?

We accept the following types of payment: Visa, Visa Electron, MasterCard, MasterCard debet & Maestro, American Express, PayPal Express and Klarna.

I have questions regarding my Miinto orde

If you have place your order via Miinto, and you have questions regarding shipping or returns, please contact Miinto customer service. You can find the support phone number or chat function on the country specific Miinto website.

What currency is the pricing on your website?

Our pricing on our website is in EUR.

How can I get a discount code?

Sign-up to our club and receive 10% off on your first purchase. Be the first to access new collections and special offers, get inspiration and explore the Dea Kudibal Universe.

Is my personal information kept private?

Your security and privacy is very important to us. You can read our Privacy Policy below. What kind of personal data do we collect?. We gather information about your IP Address, name, address, email address, phone number, mobile number, credit card i

What are the benefits of signing up to your newsletter?

By signing up to our newsletter, you will be the first to access new collections and special offers, get inspiration and explore the Dea Kudibal Universe. You will also get 10% off your first order. Please sign up here.

How can I unsubscribe from emails?

At the bottom of all emails from Dea Kudibal, you will find a "unsubscribe" link. Pls. follow the link and allow up to a couple of days response time for the unsubscribtion to go through. You may receive other emails during this time.

Can I pay with Klarna?

If Klarna is showing as an option at checkout then we offer payment with Klarna. If not, then we unfortunatly do not currently offer Klarna in your country.

An item I bought is now on sale, can you refund the price difference?

We apologize for any inconvenience caused by the recent price reduction on your purchased item. Please understand that fluctuations in retail prices during a sale or a campaign, are a normal part of the industry. Since the price was accurate at the t