Returns
Here you can find information about making a Dea Kudibal return.
Christmas Holiday Returns and Updated Returns Policy.
For the festive season, we’ve extended our returns policy to help you shop with confidence for christmas gifts. Purchases made online between 26 November 2025 and 19 December 2025 can be returned until 16 January 2026. For purchases made from 20 Dece
Do I pay for a return?
Return orders made from Sweden, Belgium, Austria and Ireland are free and a prepaid return label has been provided with the order. Returns for other EU-countries and non-EU countires, Dea Kudibal does not cover the return expenses. Returns must be sh
How do I make a return?
We hope you love your Dea Kudibal purchase. However, if you are not completely satisfied, you are welcome to return your item(s) within 14 days of receiving your order. To make a return please register your return in our return portal here. Wait for
I did not receive a return label
We do not include any physical labels with our shipments. If you are returning your order from Sweden, Belgium, Austria or Ireland you can download a QR code / label when you have registered your return in our Returns Portal.
When can I expect my refund?
Once we have received your return parcel, we process your return and a refund twill be issued to the original form of payment within 10 business days. Please note that it may take a few additional days for the amount to be available in your bank acco
Klarna is invoicing me for returned items
If you have returned items but are being asked to pay your invoice at Klarna before our warehouse has processed your return and we have issued a refund, you may have the option to extend your payment with Klarna. Klarna often allows customers to exte
Can I return my order?
Yes, Dea Kudibal offers a 14-day return policy. To return your order, you must register your return within 14 days of receiving your order. Please regiser your return in our returns portal.
Can I exchange my order?
If you wish to exchange an item for a different size, colour or style please place a new order for the desired item. The unwanted item can be returned for a refund.
I can't log in and register my return
If you are having problems logging in to our return portal, please check the following:. Do you still need our help? Contact us here.
Did you receive my return?
You should be able to see if we have received your return parcel by tracking it using the number on your postal/courier receipt. We'll be send you an e-mail once your return has been received and your refund is complete. Once your return package has